If It Ain’t Broke… Should You Fix It? 5 Ways Your Tech Stack is Quietly Costing You
Most tech headaches don’t start with something breaking—they build up quietly over time. Here are five signs your business systems are costing you time, money, and peace of mind (even if everything seems fine).
Every Thursday at exactly 10 a.m., a certain business experienced a full system crash. For years, they worked around it—restarting services, delaying meetings, and pretending it wasn’t a big deal. No one ever traced it back to the real cause: a single bad cable installed years ago.
They didn’t fix it because they didn’t know how. They didn’t question it because it had always been that way.
This is the kind of dysfunction I’ve seen for 15+ years in IT—systems that are duct-taped together, inefficient, and quietly costing the business more than anyone realizes.
Marcoby was built to solve exactly these kinds of problems. If any of the signs below sound familiar, your tech stack might be holding your business back—and you don’t have to settle for it.
🔍 1. You rely on one person to “handle IT”
Whether it's an internal jack-of-all-trades or an outsourced generalist, if your entire operation hinges on one person’s knowledge, you're exposed. Vacations, turnover, or burnout shouldn’t put your infrastructure at risk.
What to watch for:
- No documentation
- No redundancy
- “Ask John” is the system
💰 2. You’re paying for tools you don’t use
I’ve walked into businesses paying for Microsoft 365, Dropbox, and Google Workspace—simultaneously. No one had mapped what they were actually using.
What to watch for:
- Multiple file storage platforms
- Overlapping tools (e.g. Zoom and Teams and GoToMeeting)
- Licenses assigned to former employees
🧯 3. Your support is reactive (or nonexistent)
If you’re constantly troubleshooting, waiting for someone to respond, or relying on quick fixes—you’re in survival mode.
What to watch for:
- No ticketing or escalation process
- Everyone calls the same number for everything
- Problems repeat themselves
🔒 4. You don’t know your backup or security status
Ask yourself this: If your system went down today, how fast could you recover?
What to watch for:
- No documented recovery plan
- MFA isn’t enforced across accounts
- You’re not sure where your data is stored (or who has access)
🧩 5. You’ve duct-taped your systems together
You’ve got the tools—CRM, billing, email, file storage—but nothing talks to each other. You rely on copy-paste, spreadsheets, or tribal knowledge to fill the gaps.
What to watch for:
- Manual double entry
- Tools with no integrations
- Lost time “chasing info” across systems
🧠 The Bottom Line
If more than two of these signs hit home, your tech isn’t working for you—it’s working against you.
That’s exactly why we built the Marcoby Business IT Health Check—a free, no-pressure way to assess where you stand and what you can do about it.
Or if you’re ready to talk:
📅 Book a Strategy Session →
Don’t settle for duct tape. Let’s build a system that actually supports your business.