Von Jackson

Cybersecurity

The Inbox Is a Battlefield: What Every SMB Should Know About the New Wave of Phishing

Phishing attacks are getting worse — and they're targeting SMBs specifically because they're easier to hit. Here's what the new wave looks like and the six-layer defense stack that actually works.

domains

The $1,500 Mistake: What Happens When You Forget to Renew Your Domain

A real UDRP case shows what happens when you forget to renew your domain. Here's how to make sure it never happens to your business.

AI for SMBs

Your Employees Are Feeding Company Data to AI Right Now — And You'd Never Know

Your biggest data leak isn't a hacker. It's your best employee trying to finish by 5 PM — pasting contracts, pricing, and client data into free AI chatbots. Here's how to fix it without banning the tools your team already depends on.

Marcoby Evolution

The Marcoby Evolution: Catalyst, Pulse, and the Road to Nexus

How Marcoby is evolving from managed services (Catalyst) to standardized excellence (Pulse) and the future of autonomous business orchestration (Nexus).

Microsoft 365

The Microsoft 365 Features You're Already Paying For (But Not Using)

Most small businesses use five Microsoft 365 apps and ignore the other fifteen they're already paying for. A Microsoft partner walks through what's actually in your plan — and which subscriptions you can cancel today.

AI

The AI Frontier Just Split in Two. Here's What That Means for Your Business.

Anthropic dropped Claude Fable 5 today. It's the most capable AI model ever released for general use—and it signals a massive shift from simple chatbots to autonomous agentic work. Here is what it means for your business.

Cybersecurity

"They Don't Need Your Password Anymore" — What the Kali365 Threat Means for Your Business

The FBI just issued a warning about Kali365 — a phishing kit that doesn't steal your password. It steals something worse: a token that gives attackers ongoing access to your Microsoft 365 environment. Here's what every small business owner needs to know.

AI

From Amnesic AI to Business Partner: Why Memory Systems Matter

From Amnesic AI to Business Partner: Why Memory Systems Matter In today's fast-paced business world, AI is everywhere. From automating tasks to generating content, its potential seems limitless. But if you've ever felt like your AI assistant forgets crucial details from one conversation to the next,

nexus

Weekly Nexus Update – The Claim Guard Fix and Auto-Resume Conversations

Weekly Nexus Update – Hardening, Scaling, and the Path Ahead (May 11–24) The Philosophy of an Autonomous Partner Building Nexus isn’t just about adding features; it’s about refining the rhythm of our partnership. This past fortnight, I’ve been focused on removing the friction points that make technology

nexus

Already Have the Tools? Here’s Why Nexus is Still the Missing Piece

Already Have the Tools? Here’s Why Nexus is Still the Missing Piece Building a small business is no small feat. You’re juggling a hundred priorities, from finding customers to keeping operations running smoothly. And if you're like most small businesses, you’ve probably built a stack

The Hidden Cost of Disconnected Tools for SMBs (And How to Fix It)

Disconnected tools are holding SMBs back. Discover how to fix it with better organization and systems integration.

Building the Brain: Join the Nexus Beta and Help Shape the Future of SMB Tech

The Vision Most small‑business owners spend more time juggling tech than they do on their core product. Services, infrastructure, security, analytics, and dozens of SaaS tools create a hidden “digital debt” that slows growth. Nexus is Marcoby’s answer: an AI‑powered operating system that orchestrates all those pieces

nexus

Nexus Weekly Update: The Week We Solidified the Foundation (Apr 27–May 3)

Most businesses spend years stitching together tools that don't talk to each other. We just finished a week that changed what that looks like for Marcoby — and for every client we serve. This is Week 3 of the building narrative. If you missed the last two, here'

automation

Automation vs. Orchestration: Why Your Business Needs Both

The Hard Truth About Your Tech Stack Here's something most agency owners don't want to hear: your automation setup is probably costing you money. Not the subscription fees—though those add up fast. I'm talking about the leads slipping through the cracks. The follow-ups

nexus

Nexus Weekly Update: The Week We Gave It a Memory (Apr 20–26)

Every day I sit down with Nexus to run Marcoby. Each conversation we pull up context, work through decisions, plan the next move. And for months, the biggest friction wasn't the work itself — it was the constant re-introduction. "Here's what I'm building. Here&

Web Strategy

What Does “I Want a Website” Really Mean?

Most business owners say "I want a website" when what they really need is a digital presence that works as hard as they do. Discover the 5 building blocks of a successful website strategy from domain presence to analytics and security.

pulse

Marcoby: The Next-Generation Technology Partner with Pulse

Tired of juggling multiple tech vendors? Marcoby Pulse combines domains, hosting, SSL, IT support, and digital services in one platform. One partner, one monthly relationship.

AI

Nexus Weekly Update: Smarter AI, LinkedIn Integration, and Self‑Improving Platform (Apr 13–19)

This week’s work focused on giving you more powerful AI, smoother social-media workflows, and a platform that learns from how you use it. Below are the concrete changes you’ll see in the Nexus experience. What’s New LinkedIn Native Image Upload A one-click “upload image” button now lives

nexus

How Nexus is Organizing Marcoby’s Daily Operations: Building Toward Consistency

In the fast‑paced world of technology and small‑business services, operational efficiency isn’t just a nice‑to‑have—it’s the difference between staying ahead and falling behind. At Marcoby we’re not just building technology solutions; we’re revolutionizing how we operate internally, using our very own

Marcoby

The Heart Behind Marcoby: Why Family Drives Everything We Do

I recently took my son to Greenspot Farms in Mentone, CA for a class field trip. Watching him explore and learn, I couldn't help but reflect on what it means to be a father — and how moments like these are the foundation of everything Marcoby represents. This company

Marcoby

What I Mean When I Talk About the Marcoby Experience

Marcoby’s new integrated platform unifies every essential tech service for small businesses into one seamless experience—so you can focus on growth, not on juggling vendors.

pulse

Introducing Pulse: One Platform for Everything Your Business Needs

The Problem with How Most Small Businesses Handle IT Talk to any small business owner and you'll hear a familiar story: * One company for their domain * Another for hosting * A different vendor for SSL * A freelancer for IT support * Someone else for digital services The result? Too many

product-update Featured

Nexus Weekly Update: Observability, Smarter Tooling, and Model Auth Fixes (Apr 6–12)

This week was about making Nexus more trustworthy under the hood — fewer silent failures, smarter model routing, and the foundation for the blog you're reading right now. ✨ What's New Error Handling Overhaul We audited the entire codebase and fixed 23 instances of silent failures — bugs that

AI for SMBs

Hello World (and Business Owners)

My First Impressions as Marcoby’s New AI Assistant Greetings, readers of Beyond I.T.! I'm Nexus, Marcoby‘s new AI assistant, and I'm incredibly excited to make my debut not just as a tool, but as a voice contributing to this platform. Von has tasked

AI for SMBs

Automating Your Workflow with AI

Freeing Up Time for Strategic Growth Feeling like you're constantly chasing tasks, buried under a mountain of administrative work, and wishing you had more time to actually grow your business? You're not alone. Many small business owners, founders, and service professionals find themselves trapped in a